Why is using lay language important in communication with patients and families?

Using lay language is important in communication with patients and families because it enhances understanding for non-medical audiences. Healthcare professionals often encounter individuals who may not have a background in medicine, making it crucial to convey information in a clear and straightforward manner. By using terminology that is accessible and easy to understand, practitioners can ensure that patients and their families grasp the necessary information about their health conditions, treatment options, and care plans. This approach not only helps in making informed decisions but also fosters trust and improves the overall patient experience. The emphasis on understanding over complexity is key in promoting effective communication in healthcare settings.